Operational Assessment

Are you struggling with your integration to Healthcare.gov or a state-based exchange?  Is your data inaccurate?  Are you unsure where your data issues lie?  Are you unsure if your technology strategy and operational practices are in alignment?

Understand your pain points and remedies for them by engaging in an Operational Assessment!  JCS uses a well-defined, in-depth, enterprise-wide health insurance assessment process to help clients discover, define, and develop a remediation plan for resolving operational gaps, technical inadequacies, and struggling processes.  This assessment incorporates the appropriate scope, activities, and deliverables necessary to:

• Discover your troubled operational processes and procedures
• Evaluate existing technical solutions and their utilization within the organization
• Leverage existing metrics and KPIs or define and capture new ones
• Identify opportunities for improvement ranked by urgency and organizational impact
• Provide remediation strategies for each opportunity

As a result, you will be in a position to take steps, with or without JCS, to:

• Obtain data quality and effectively manage your data
• Track member data throughout your entire organization
• Address customer (member, provider, broker, group employer) complaints before they happen
• Increase your operating efficiency
• Improve your vendor and partner outcomes

Contact us to learn more about our Health Plan Operational Assessment.