Working from the business, organizational, functional and technical requirements that were documented earlier in the selection process, we will work closely with members of your business and IT staff to analyze the current state of your business and technical environment from a people, process, and technology point of view. What happens when a customer places an order or a patient checks in for his/her surgery? Which parts of the organization perform each step of the process? How many people are involved? What other information systems are affected? What data do people need to perform their jobs most efficiently and where do they get it from?
We will also work side-by-side with your team to define what your desired vision, or future state, is for the areas affected by the system we are helping to implement. This future state vision for people, process, and technology will be targeted specifically to help your organization meet the business requirements that have previously been established.
Once your current state and your desired future state are understood, we will work with you to identify the gaps between them, and to determine how those gaps will be addressed. In some cases, the best alternative may be to alter your business processes to accommodate the situation; in others, you may require additional programming to alter the selected system to address the requirement.
When analysis and design is complete, a comprehensive view will emerge of how the system and the business processes (workflow) will all combine to help your organization achieve its future state vision.
Contact us to learn more about how our consulants can help with your analysis and design.
JCS Overview
Project, Program, and Portfolio Management (PPPM)
IT Effectiveness
Business Intelligence